Born from our 2 decades of work in human-centric hospitality, retail and workplace; our proprietary design thinking process creates high impact strategy for a broad base of business, government, cultural and public/community organisations. Applying our process to client projects has typically resulted in 3-30% increases in client gross turnover (up to 200% in NFP client projects), significant improvements in profit, reductions in WHS costs and significant increases in staff/volunteer/community morale, productivity and engagement.

Our strategic business advisory services cover:

• Bringing a critical external eye to existing operations and locations to help you make improvements to your strategy, spaces, branding, positioning and service, from your consumer/users and stakeholders points of view
• Facilitating co-design of vision mission and positioning statements
• Business case ‘pitch’ presentations to support negotiations with Boards, Lessors, partners and supporters
• Brand strategy for marketing, communications and design planning
• Brand strategy for placemaking and fitout design
• Best practice Corporate Social and Environmental Responsibility integration into all elements of strategy and design
• Mentoring and advisory to Boards, Founders, Managers and Leadership