Born from our 2 decades of work in human-centric hospitality, retail and workplace; our proprietary design thinking process creates high impact strategy for a broad base of business, government, cultural and public/community organisations. Applying our process to client projects has typically resulted in 3-30% increases in client gross turnover (up to 200% in NFP client projects), significant improvements in profit, reductions in WHS costs and significant increases in staff/volunteer/community morale, productivity and engagement.

Our strategic business advisory services cover:

  • Bringing a critical external eye to existing operations and locations to help you make improvements to your strategy, spaces, branding, positioning and service, from your consumer/users and stakeholders points of view
  • Facilitating co-design of vision mission and positioning statements
  • Business case ‘pitch’ presentations to support negotiations with Boards, Lessors, partners and supporters
  • Brand strategy for marketing, communications and design planning
  • Brand strategy for placemaking and fitout design
  • Best practice Corporate Social and Environmental Responsibility integration into all elements of strategy and design
  • Mentoring and advisory to Boards, Founders, Managers and Leadership
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